Security

1. Our Commitment to Security

Metatron AI prioritizes the security of your data and our services. We implement industry-standard measures to protect your information.

2. Data Encryption

We use:

  • HTTPS and SSL/TLS for secure data transmission.
  • Encryption at rest for data stored in our Neon PostgreSQL database.

3. Access Controls

Access to your data is restricted to authorized personnel only, using secure authentication methods like JWT and role-based access.

4. Third-Party Security

We partner with trusted providers (e.g., Neon, OpenAI, Twilio) who adhere to high security standards. Their systems are regularly audited.

5. Incident Response

In the event of a security breach, we will notify affected users promptly and take immediate action to mitigate risks.

6. User Responsibilities

You are responsible for maintaining secure passwords and not sharing your account credentials.

7. Contact Us

Contact us at support@metatronai.io to report security concerns.