Privacy Policy

1. Introduction

Metatron AI ("we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our AI-driven services.

2. Data We Collect

We collect:

Personal Information: Name, email, and payment details when you sign up or subscribe.
Lead Data: Information uploaded via CSV files, including names, emails, and phone numbers.
Usage Data: Analytics on how you interact with our services.

3. How We Use Your Data

Your data is used to:

Provide and improve our AI agents for lead generation, appointment booking, and automation.
Send SMS messages to re-engage leads, with your consent.
Process payments and manage subscriptions.

4. Data Sharing

We do not sell your data. We may share data with:

Service providers (e.g., Neon for storage, OpenAI, Twilio) under strict confidentiality agreements.
Legal authorities if required by law.

5. Data Security

We use encryption (e.g., HTTPS, SSL) and secure storage (Neon PostgreSQL) to protect your data. However, no system is completely secure, and you use our services at your own risk.

6. Your Rights

Under laws like GDPR and CCPA, you may:

Access, correct, or delete your data.
Opt out of SMS communications.
Contact us at support@metatronai.io to exercise these rights.

7. Updates to This Policy

We may update this Privacy Policy. Changes will be posted here, and significant updates will be communicated via email.